ST Magic Limited Warranty

This limited warranty applies to ST Magic branded products (collectively, “Products”)

What Does This Limited Warranty Cover?

This limited warranty covers any defects in material or workmanship in the new Product accompanied by this limited warranty statement. Only consumers purchasing this Product from an authorised retailer or reseller may obtain coverage under this limited warranty.

How Long does the Coverage Last?

The warranty period for your Product is the length of time indicated as part of your Product packaging. Please see your Product box or quick start guide for the applicable warranty period for your Product. The default warranty period of your applicable Product is 1 Year. The warranty period for all accessories, components, and other collateral features to the Product (including cables, connectors, and lights), other than the storage device, is 6 months from the documented date of your purchase.

What Does This Limited Warranty Not Cover?

This limited warranty does not cover any problem that is caused by (a) commercial use, accident, abuse, or neglect; (b) use contrary to the instructions, user manual, or specifications, (including shock, electrostatic discharge, degaussing, heat or humidity, or use beyond data read-write limits); (c) improper installation, operation, maintenance or modification; (d) lost passwords; or (e) malfunctions caused by other equipment. This limited warranty is void if a Product is returned with removed, damaged or tampered labels or any alterations (including the unauthorised removal of any component or external cover). This limited warranty does not cover data loss – back up the contents of your Product to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal, and installation are not recoverable under this warranty. This limited warranty applies only to hardware Products; software, media, and manuals are licensed (and warranted where applicable) pursuant to separate written agreement.

What Do You Have To Do?

We will not provide any warranty coverage unless your claim is in compliance with all terms of this limited warranty statement and you follow proper return procedure. To contact an authorised service centre, or for more information regarding customer support within your jurisdiction, please contact us at www.mphoto/stockists. Once we, or one of our authorised service centres determines that a replacement is required, you will be prompted for your name, address, phone number, e-mail and Product serial number and then issued a Repair Number to use when returning Product. Product you return to us must be properly packaged in its original packaging (or packaging providing the Product with protection equivalent to the original packaging) and shipped, with the shipping charges prepaid via a shipping method that provides for tracking of your package, to the address provided when you received your Repair Number. In addition to regular back-ups, if possible, back-up your data before returning a Product, because the Product you send to us or to an authorised service provider will not be returned to you.

What Will ST Magic Do?

If we authorise you to return your Product to us or an authorised service provider, ST Magic will replace your Product without charge with a functionally equivalent replacement Product. ST Magic will pay to ship the replacement Product to you. By sending Product for replacement, you agree to transfer ownership of the original Product to ST Magic. ST Magic will not return your original Product to you. Data recovery, advance replacement option, or other warranty-related offerings or service plans are not covered under this limited warranty and are not part of the covered replacement process. If you would like data recovery performed on your drive, it is available from ST Magic as a separate service for an additional charge. ST Magic warrants that replaced Products are covered for the greater of either the remainder of the original Product warranty or 90 days.

DATA RESCUE - WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY (WHERE APPLICABLE).

Disclaimer of Warranties, Representations and Guarantees. WE PROVIDE THE DATA RESCUE PROGRAM (“PROGRAM”) AND ANY SERVICES PROVIDED OR ATTEMPTED THEREUNDER “AS IS,” WITH ALL FAULTS, AT YOUR SOLE RISK. WE DO NOT EXTEND ANY EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES REGARDING OUR RESCUE SERVICES OR ANY RESULTS THEREOF. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF ACCURACY OR COMPLETENESS WITH RESPECT TO THIS PROGRAM AND SERVICES. The Program and this disclaimer are unrelated to, and do not affect any warranties relating to your device that we or the seller may have extended to you.

LIMITATION OF LIABILITY. WE WILL NOT BE LIABLE FOR ANY HARM CAUSED, UNLESS YOU PROVE THAT WE CAUSED SUCH HARM INTENTIONALLY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE WILL NOT BE LIABLE FOR THE CONDITION, EXISTENCE, OR LOSS OF THE DATA YOU SEND US OR THE DATA WE RECOVER (IF ANY), ANY LOSS OF REVENUE OR LOSS OF PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITATION SHALL APPLY TO ANY AND ALL DAMAGES, REGARDLESS OF THE LEGAL THEORY ON WHICH THEY ARE ASSERTED (INCLUDING, WITHOUT LIMITATION, CONTRACT, BREACH OF CONTRACT, AND TORT), AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGES - UNLESS YOU PROVE THAT WE CAUSED DAMAGES TO YOU INTENTIONALLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AMOUNT OF OUR LIABILITY WILL NOT EXCEED THE TOTAL PRICE YOU ACTUALLY PAY FOR THE DEVICE, THE ESSENTIAL PURPOSE OF WHICH IS TO LIMIT OUR LIABILITY ARISING FROM OR RELATED TO THE PROGRAM AND ANY DATA RECOVERY SERVICES. THIS ALLOCATION OF RISK IS REFLECTED IN THE PRICE CHARGED FOR THIS PROGRAM OR SERVICES, IF ANY. YOU ACKNOWLEDGE THAT THE PRICE OF THIS PROGRAM WOULD BE MUCH GREATER IF WE UNDERTOOK MORE EXTENSIVE LIABILITY. THIS PARAGRAPH WILL APPLY NOTWITHSTANDING ANY OTHER PROVISIONS IN THE PROGRAM TERMS, OR THE FAILURE OF ANY REMEDY.